Ennova Service Desk
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      3. Ennova Service Desk

      Ennova Service Desk will help you during the data collection

      Ennova Service Desk will be of immense help for you and your employees during the data collection period. The Service Desk is at your service during business hours with a guaranteed answer within 24 hours.

      The Service Desk can help you with:

      • Login problems or any technical issues
      • Change incorrect email addresses for participants
      • If a participant has been placed with the wrong manager, the Service Desk will help you move this respondent to the correct unit
      • Correct manager
      • Resend email invites or login letters
      • Reopen questionnaires if necessary
      • Supporting HR with bounced emails
      • Many other things